Badge Automation is Now Available in Workflows

Modified on Fri, 21 Aug at 1:55 AM

Badges in Workflows

Badges can now be issued and used to trigger follow-up actions directly through Workflows, making it easier to automate recognition and what happens next.

What’s new:

  • Issue Badge action
    Automatically issue a selected badge when your workflow conditions are met.

  • Badge Issued trigger
    Start a workflow when a badge is issued and automate follow-up actions such as sending a message or email, updating a contact, or starting another automation.


Why it matters?

  1. Makes badge recognition part of your existing workflows

  2. Automates what happens after a badge is issued

  3. Helps you build more engaging journeys around achievements and milestones

More improvements are on the way.


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